Microsoft 365 admin center: Agents usage report

Vendor: Microsoft
Product: Microsoft 365
Type: Licensing
Announcement date: 2025-07-02
Effective date: Date not published
Impact: Affected

In brief

What the source says

A new agents usage report will be available in the Microsoft 365 admin center. The report will be scoped to include agents in M365 Copilot and Copilot Chat with usage by both M365 Copilot licensed and unlicensed users. The report will include total active agent users, total active agents, active users segmentation by licensed and unlicensed users, and active users and active agents segmentation by publisher type (i.e. user-created agents, agents built by your org, agents built by Microsoft, agents built by Microsoft partners). The report will also include usage details per user, agent, and user-agent pair. #copilotcontrolsystem GA date: July CY2026 Preview date: August CY2025 Launched General Availability Worldwide (Standard Multi-Tenant) Microsoft 365 admin center Microsoft Copilot (Microsoft 365) Web

Continue from here

See other Microsoft 365 changes See the public price for Microsoft 365 Compare with my estate Ask a question

Read the primary source

Choose your reading

The role changes the reading angle, not the facts, date or level of evidence.

Reading for a salesperson

Who is affected: The audience described by the Microsoft update is represented by: Microsoft 365 admin center: Agents usage report A new agents usage report will be available in the Microsoft 365 admin center. The report will be scoped to include agents in M365 Copilot and Copilot Chat with usage by both M365 Copilot licensed and unlicensed users. The report will include total active agent users, total active agents, active users segmentation by licensed and unlicensed users, and active users and active agents segmentation by publisher type (i.e. user-created agents, agents bu

Why it matters: The change matters because the official source describes: Microsoft 365 admin center: Agents usage report A new agents usage report will be available in the Microsoft 365 admin center. The report will be scoped to include agents in M365 Copilot and Copilot Chat with usage by both M365 Copilot licensed and unlicensed users. The report will include total active agent users, total active agents, active users segmentation by licensed and unlicensed users, and active users and active agents segmentation by publisher type (i.e. user-created agents, agents bu

Urgency: Monitor

Next action: Review affected accounts with the customer using the official announcement.

Commercial opportunities

Use the verified change to open a scoped customer conversation.

Technical actions

Assess whether the documented change intersects the customer's current stack.

Questions to ask the customer

Does this documented change affect a product or workload in scope?

Risks and objections

The official source does not establish facts beyond the quoted material.

Points to confirm

The effective date is unknown and must be confirmed before scheduling action.

Evidence and traceability

Each excerpt is linked to the primary source and retained for verification.

Raw capture
2026-08-31T06:15:06.647613+00:00
Event
Microsoft 365 admin center: Agents usage report A new agents usage report will be available in the Microsoft 365 admin center. The report will be scoped to include agents in M365 Copilot and Copilot Chat with usage by both M365 Copilot licensed and unlicensed users. The report will include total active agent users, total active agents, active users segmentation by licensed and unlicensed users, and active users and active agents segmentation by publisher type (i.e. user-created agents, agents built by your org, agents built by Microsoft, agents built by Microsoft partners). The report will also include usage details per user, agent, and user-agent pair. #copilotcontrolsystem GA date: July CY2026 Preview date: August CY2025 Launched General Availability Worldwide (Standard Multi-Tenant) Microsoft 365 admin center Microsoft Copilot (Microsoft 365) Web
source
Product Microsoft 365
Microsoft 365 admin center: Agents usage report A new agents usage report will be available in the Microsoft 365 admin center. The report will be scoped to include agents in M365 Copilot and Copilot Chat with usage by both M365 Copilot licensed and unlicensed users. The report will include total active agent users, total active agents, active users segmentation by licensed and unlicensed users, and active users and active agents segmentation by publisher type (i.e. user-created agents, agents built by your org, agents built by Microsoft, agents built by Microsoft partners). The report will also include usage details per user, agent, and user-agent pair. #copilotcontrolsystem GA date: July CY2026 Preview date: August CY2025 Launched General Availability Worldwide (Standard Multi-Tenant) Microsoft 365 admin center Microsoft Copilot (Microsoft 365) Web
source
Insight a salesperson
Microsoft 365 admin center: Agents usage report A new agents usage report will be available in the Microsoft 365 admin center. The report will be scoped to include agents in M365 Copilot and Copilot Chat with usage by both M365 Copilot licensed and unlicensed users. The report will include total active agent users, total active agents, active users segmentation by licensed and unlicensed users, and active users and active agents segmentation by publisher type (i.e. user-created agents, agents built by your org, agents built by Microsoft, agents built by Microsoft partners). The report will also include usage details per user, agent, and user-agent pair. #copilotcontrolsystem GA date: July CY2026 Preview date: August CY2025 Launched General Availability Worldwide (Standard Multi-Tenant) Microsoft 365 admin center Microsoft Copilot (Microsoft 365) Web
source

Back to the public feed