ChannelPulse

Microsoft Teams: Agent & bot support for Entra authentication in group chats

Vendor
Microsoft
Product
Microsoft Teams
Type
Availability
Announcement date
2025-09-17
Effective date
Date not published
Impact
Affected

In brief

Microsoft Teams: Agent & bot support for Entra authentication in group chats

What the source says

Agents & bots in group chats will now be able to authenticate through Entra. When an app requests a user's Entra token in a group chat, if that user does not have the app installed or Entra consent, they are sent a targeted message. This targeted message is only visible to that user. This message serves two purposes: to ask the user to install the Teams app personally and to open the Entra permission consent dialog. Once both requirements are met, the app can leverage Entra for the requested permissions (e.g., Graph). GA date: November CY2025 Launched General Availability Worldwide (Standard Multi-Tenant) GCC Microsoft Teams Android Desktop iOS Mac

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Reading for a salesperson

Who is affected: The audience described by the Microsoft update is represented by: Microsoft Teams: Agent & bot support for Entra authentication in group chats Agents & bots in group chats will now be able to authenticate through Entra. When an app requests a user's Entra token in a group chat, if that user does not have the app installed or Entra consent, they are sent a targeted message. This targeted message is only visible to that user. This message serves two purposes: to ask the user to install the Teams app personally and to open the Entra permission consent dialog. Onc

Why it matters: The change matters because the official source describes: Microsoft Teams: Agent & bot support for Entra authentication in group chats Agents & bots in group chats will now be able to authenticate through Entra. When an app requests a user's Entra token in a group chat, if that user does not have the app installed or Entra consent, they are sent a targeted message. This targeted message is only visible to that user. This message serves two purposes: to ask the user to install the Teams app personally and to open the Entra permission consent dialog. Onc

Urgency: Monitor

Next action: Review affected accounts with the customer using the official announcement.

Commercial opportunities

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Technical actions

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Questions to ask the customer

  • Does this documented change affect a product or workload in scope?

Risks and objections

  • The official source does not establish facts beyond the quoted material.

Points to confirm

  • The effective date is unknown and must be confirmed before scheduling action.

Evidence and traceability

Each excerpt is linked to the primary source and retained for verification.

  • Raw capture
    2026-08-29T09:22:49.319599+00:00
  • Event
    Microsoft Teams: Agent & bot support for Entra authentication in group chats Agents & bots in group chats will now be able to authenticate through Entra. When an app requests a user's Entra token in a group chat, if that user does not have the app installed or Entra consent, they are sent a targeted message. This targeted message is only visible to that user. This message serves two purposes: to ask the user to install the Teams app personally and to open the Entra permission consent dialog. Once both requirements are met, the app can leverage Entra for the requested permissions (e.g., Graph). GA date: November CY2025 Launched General Availability Worldwide (Standard Multi-Tenant) GCC Microsoft Teams Android Desktop iOS Mac
    source
  • Product Microsoft Teams
    Microsoft Teams: Agent & bot support for Entra authentication in group chats Agents & bots in group chats will now be able to authenticate through Entra. When an app requests a user's Entra token in a group chat, if that user does not have the app installed or Entra consent, they are sent a targeted message. This targeted message is only visible to that user. This message serves two purposes: to ask the user to install the Teams app personally and to open the Entra permission consent dialog. Once both requirements are met, the app can leverage Entra for the requested permissions (e.g., Graph). GA date: November CY2025 Launched General Availability Worldwide (Standard Multi-Tenant) GCC Microsoft Teams Android Desktop iOS Mac
    source
  • Insight a salesperson
    Microsoft Teams: Agent & bot support for Entra authentication in group chats Agents & bots in group chats will now be able to authenticate through Entra. When an app requests a user's Entra token in a group chat, if that user does not have the app installed or Entra consent, they are sent a targeted message. This targeted message is only visible to that user. This message serves two purposes: to ask the user to install the Teams app personally and to open the Entra permission consent dialog. Once both requirements are met, the app can leverage Entra for the requested permissions (e.g., Graph). GA date: November CY2025 Launched General Availability Worldwide (Standard Multi-Tenant) GCC Microsoft Teams Android Desktop iOS Mac
    source

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