Microsoft Teams: Consult and merge a PSTN caller through DTMF

Vendor: Microsoft
Product: Microsoft Teams
Type: Availability
Announcement date: 2025-10-24
Effective date: Date not published
Impact: Affected

In brief

What the source says

Users have always been able to dial a phone number and add someone to a meeting. Now, meeting organizers can seamlessly consult and merge PSTN callers to active Teams meetings even if they are behind auto-attendants that require Dual-Tone Multi-Frequency, or DTMF, navigation. For example, you can connect with and consult a subject matter expert through an audio conference dial-in before adding them to the group discussion. GA date: April CY2026 Launched General Availability Targeted Release Worldwide (Standard Multi-Tenant) GCC GCC High DoD Microsoft Teams Desktop Mac

Continue from here

See other Microsoft Teams changes See the public price for Microsoft Teams Compare with my estate Ask a question

Read the primary source

Choose your reading

The role changes the reading angle, not the facts, date or level of evidence.

Reading for a salesperson

Who is affected: The audience described by the Microsoft update is represented by: Microsoft Teams: Consult and merge a PSTN caller through DTMF Users have always been able to dial a phone number and add someone to a meeting. Now, meeting organizers can seamlessly consult and merge PSTN callers to active Teams meetings even if they are behind auto-attendants that require Dual-Tone Multi-Frequency, or DTMF, navigation. For example, you can connect with and consult a subject matter expert through an audio conference dial-in before adding them to the group discussion. GA date: Ap

Why it matters: The change matters because the official source describes: Microsoft Teams: Consult and merge a PSTN caller through DTMF Users have always been able to dial a phone number and add someone to a meeting. Now, meeting organizers can seamlessly consult and merge PSTN callers to active Teams meetings even if they are behind auto-attendants that require Dual-Tone Multi-Frequency, or DTMF, navigation. For example, you can connect with and consult a subject matter expert through an audio conference dial-in before adding them to the group discussion. GA date: Ap

Urgency: Monitor

Next action: Review affected accounts with the customer using the official announcement.

Commercial opportunities

Use the verified change to open a scoped customer conversation.

Technical actions

Assess whether the documented change intersects the customer's current stack.

Questions to ask the customer

Does this documented change affect a product or workload in scope?

Risks and objections

The official source does not establish facts beyond the quoted material.

Points to confirm

The effective date is unknown and must be confirmed before scheduling action.

Evidence and traceability

Each excerpt is linked to the primary source and retained for verification.

Raw capture
2026-08-29T09:22:49.319599+00:00
Event
Microsoft Teams: Consult and merge a PSTN caller through DTMF Users have always been able to dial a phone number and add someone to a meeting. Now, meeting organizers can seamlessly consult and merge PSTN callers to active Teams meetings even if they are behind auto-attendants that require Dual-Tone Multi-Frequency, or DTMF, navigation. For example, you can connect with and consult a subject matter expert through an audio conference dial-in before adding them to the group discussion. GA date: April CY2026 Launched General Availability Targeted Release Worldwide (Standard Multi-Tenant) GCC GCC High DoD Microsoft Teams Desktop Mac
source
Product Microsoft Teams
Microsoft Teams: Consult and merge a PSTN caller through DTMF Users have always been able to dial a phone number and add someone to a meeting. Now, meeting organizers can seamlessly consult and merge PSTN callers to active Teams meetings even if they are behind auto-attendants that require Dual-Tone Multi-Frequency, or DTMF, navigation. For example, you can connect with and consult a subject matter expert through an audio conference dial-in before adding them to the group discussion. GA date: April CY2026 Launched General Availability Targeted Release Worldwide (Standard Multi-Tenant) GCC GCC High DoD Microsoft Teams Desktop Mac
source
Insight a salesperson
Microsoft Teams: Consult and merge a PSTN caller through DTMF Users have always been able to dial a phone number and add someone to a meeting. Now, meeting organizers can seamlessly consult and merge PSTN callers to active Teams meetings even if they are behind auto-attendants that require Dual-Tone Multi-Frequency, or DTMF, navigation. For example, you can connect with and consult a subject matter expert through an audio conference dial-in before adding them to the group discussion. GA date: April CY2026 Launched General Availability Targeted Release Worldwide (Standard Multi-Tenant) GCC GCC High DoD Microsoft Teams Desktop Mac
source

Back to the public feed