Microsoft Viva: Copilot Analytics - Agent 365 dashboard for managers

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Reading for a salesperson

Who is affected: The audience described by the Microsoft update is represented by: Microsoft Viva: Copilot Analytics - Agent 365 dashboard for managers Managers in organizations can now access their Agent 365 data through the Agent Dashboard in Copilot Analytics (Insights), enabling them to understand activity across all agents registered through Agent 365. Customers with Agent 365 and Copilot will now see the Agent 365 Dashboard with the ability to view historical data in Agent Dashboard. GA date: August CY2026 In development General Availability Worldwide (Standard Multi-Ten

Why it matters: The change matters because the official source describes: Microsoft Viva: Copilot Analytics - Agent 365 dashboard for managers Managers in organizations can now access their Agent 365 data through the Agent Dashboard in Copilot Analytics (Insights), enabling them to understand activity across all agents registered through Agent 365. Customers with Agent 365 and Copilot will now see the Agent 365 Dashboard with the ability to view historical data in Agent Dashboard. GA date: August CY2026 In development General Availability Worldwide (Standard Multi-Ten

Urgency: Monitor

Next action: Review affected accounts with the customer using the official announcement.

Commercial opportunities

• Use the verified change to open a scoped customer conversation.

Technical actions

• Assess whether the documented change intersects the customer's current stack.

Questions to ask the customer

• Does this documented change affect a product or workload in scope?

Risks and objections

• The official source does not establish facts beyond the quoted material.

Points to confirm

• The effective date is unknown and must be confirmed before scheduling action.