Outlook: 1-year and 2-year options for email sync window (Offline settings)

Vendor: Microsoft
Product: Outlook
Type: Availability
Announcement date: 2026-04-28
Effective date: Date not published
Impact: Affected

In brief

What the source says

In the new Outlook for Windows, users can choose to save 1 year or 2 years of email on their device for offline access. This expands the existing offline settings and allows users to access more email when they are not connected to the internet. The new options are available under Settings > General > Offline > Days of email to save, giving users greater flexibility based on their storage and offline needs." GA date: November CY2026 In development General Availability Worldwide (Standard Multi-Tenant) Outlook Web

Continue from here

See other Outlook changes See the public price for Outlook Compare with my estate Ask a question

Read the primary source

Choose your reading

The role changes the reading angle, not the facts, date or level of evidence.

Reading for a salesperson

Who is affected: The audience described by the Microsoft update is represented by: Outlook: 1-year and 2-year options for email sync window (Offline settings) In the new Outlook for Windows, users can choose to save 1 year or 2 years of email on their device for offline access. This expands the existing offline settings and allows users to access more email when they are not connected to the internet. The new options are available under Settings > General > Offline > Days of email to save, giving users greater flexibility based on their storage and offline needs." GA date: Nov

Why it matters: The change matters because the official source describes: Outlook: 1-year and 2-year options for email sync window (Offline settings) In the new Outlook for Windows, users can choose to save 1 year or 2 years of email on their device for offline access. This expands the existing offline settings and allows users to access more email when they are not connected to the internet. The new options are available under Settings > General > Offline > Days of email to save, giving users greater flexibility based on their storage and offline needs." GA date: Nov

Urgency: Monitor

Next action: Review affected accounts with the customer using the official announcement.

Commercial opportunities

Use the verified change to open a scoped customer conversation.

Technical actions

Assess whether the documented change intersects the customer's current stack.

Questions to ask the customer

Does this documented change affect a product or workload in scope?

Risks and objections

The official source does not establish facts beyond the quoted material.

Points to confirm

The effective date is unknown and must be confirmed before scheduling action.

Evidence and traceability

Each excerpt is linked to the primary source and retained for verification.

Raw capture
2026-08-29T09:22:49.319599+00:00
Event
Outlook: 1-year and 2-year options for email sync window (Offline settings) In the new Outlook for Windows, users can choose to save 1 year or 2 years of email on their device for offline access. This expands the existing offline settings and allows users to access more email when they are not connected to the internet. The new options are available under Settings > General > Offline > Days of email to save, giving users greater flexibility based on their storage and offline needs." GA date: November CY2026 In development General Availability Worldwide (Standard Multi-Tenant) Outlook Web
source
Product Outlook
Outlook: 1-year and 2-year options for email sync window (Offline settings) In the new Outlook for Windows, users can choose to save 1 year or 2 years of email on their device for offline access. This expands the existing offline settings and allows users to access more email when they are not connected to the internet. The new options are available under Settings > General > Offline > Days of email to save, giving users greater flexibility based on their storage and offline needs." GA date: November CY2026 In development General Availability Worldwide (Standard Multi-Tenant) Outlook Web
source
Insight a salesperson
Outlook: 1-year and 2-year options for email sync window (Offline settings) In the new Outlook for Windows, users can choose to save 1 year or 2 years of email on their device for offline access. This expands the existing offline settings and allows users to access more email when they are not connected to the internet. The new options are available under Settings > General > Offline > Days of email to save, giving users greater flexibility based on their storage and offline needs." GA date: November CY2026 In development General Availability Worldwide (Standard Multi-Tenant) Outlook Web
source

Back to the public feed